Click to return to home page

Rochdale and District
Citizens Advice Bureaux Service
On-line advice
The National Assocaition of Citizens Advice Bureaux has produced a website containing a searchable information database - a very much smaller version of the information system used in CABx. Click on the logo.
 
Telephone Information
Please note that this is an automated service. 0844 499 1191
You can access a wide variety of pre-recorded messages at any time of day or night. This service is charged at National Rates.

 
e-mail advice

Please read our e-mail Policy before you mail us.
We need your postcode and would like to keep a record of our advice to you.
   
Postcode. Data Protection Consent.

Our information system covers mainly English law. Consequently, we can only answer enquiries from England or Wales and some enquiries from Scotland and Northern Ireland. We do not have the information necessary to answer enquiries concerning the law outside the UK.

Under our service level agreement we have to give priority to enquiries from within Rochdale Borough. For this reason we must ask you to provide your home postcode. Please note that if you don't provide your postcode we can't respond to your enquiry. If you prefer us not to record your postcode with your enquiry details just let us know and we will not do so.

Enquiries from outside the Rochdale District will be prioritised according to urgency and will receive a reply although this may simply be information about your nearest bureau.

Please allow 28 days for a full response though we aim to reply well within this time.

  
By sending us an e-mail enquiry we assume that you are giving us permission to reply to you and save a confidential record of the e-mails between us.

If you don't send us your name we will record your query anonymously.

We keep records so that we can send further information to you if we find any and so that if you contact us again we have a record of what we have already advised you. Also, some of our cases are audited every 3 years to make sure the quality of our service is high.

If you don't want us to keep any records of our e-mail correspondence or allow your notes to be audited please let us know.

Don't forget your postcode!
Without a postcode we are unable to offer advice by e-mail.
 
Postal advice

Please read our e-mail policy above as this also applies to postal enquiries. Please allow 7 days for a reply to a postal enquiry.
 
You can write to us at the following addresses:

 

Middleton CAB and Heywood CAB
Milton Street
Middleton
Manchester
M24 5TU
Rochdale CAB
104-106 Drake Street
Rochdale
Lancs
OL16 1PQ
 

 

Rochdale & District CAB is a non-profit organisation. Registered Charity Number 701212

Whilst every care has been taken in the compilation and construction of these pages Rochdale and District Citizens Advice Bureau Service will not be held liable or responsible for any loss, damage or other inconvenience caused as a result of any inaccuracy or error within the pages of this Website. Rochdale and District Citizens Advice Bureau has no control over the content of pages external to this site and cannot be held liable for their content